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0151 375 92100333 443 2465Order & Advice line

Delivery

We value our customers and we understand that our customers cannot be expected to wait in all day to receive their order.

For that reason, we dispatch all of our orders using our couriers Parcel Force or Royal Mail.

In most cases, when a customer is not in mainland UK there will be no additional shipping cost. However, occasionally if you order either a very large or heavy item or extremely fragile than we may contact you to advise we can only use a courier. This may incur an extra charge, if in doubt before ordering we recommend you contact us by phone on 0333 443 2465 or via email to support@simplelighting.co.uk.

We always hold a very good stock of our entire product range. Our best selling products are available on next day delivery, other items will be delivered anything from 1-7 days. Every item on our website will advise you how long delivery will be. On the product just look for the product availability. Please note, that if you choose next day delivery, this applies to the next working day. 

The cut off time for delivery is 3pm. Any orders placed after this time are not guaranteed to be shipped out that day. However if your order is urgent please give us a call and we will try to accommodate a quicker delivery for you.

We always deliver complete orders so if you order an item which is on next day delivery and an item which is on 1-7 days delivery the full order will be delivered, not in parts unless you request this from us.

For your peace of mind, your order will be fully insured in transit in the very unlikely event of any damage.

A tracking number will be emailed to you when your order is dispatched so you can check the status of delivery 24 hours a day at www.parcelforce.com

If your product is sent via Royal Mail, please call our sales team on 0333 443 2465 to see if there is any tracking information available. 

Orders Under £30Price
Royal Mail Standard Parcels £4.95
Royal Mail 1st Class Service £5.95
Parcelforce £7.50
Orders Over £30Price
Royal Mail Standard Parcels £0.00
Royal Mail 1st Class Service £1.50
Parcelforce £5.95

 

 

 

 

 

 

Orders over £125.00 will be shipped by parcelforce as standard. Orders for items larger than 2m are subject to a £10 delivery charge for orders under £100.