Warranty Information

The length of the warranty you receive will depend on the product you buy. Warranty information for each individual product is displayed on the individual product page, either within the product description or in the 'more information' tab below it.

Warranties will vary between products as we offer such a wide range of products. We supply products from our own manufactured range of LED bulbs, LED strips and LED tapes, as well as products from other lighting manufacturers.

Individual warranties across our website range from 1 to 5 years, dependant on the type of product & manufacturer. Almost every product we list on our website will state a warranty period, on the product page in the more information Tab. If the information is missing, you can give us a call on 0333 443 2465 or 0151 375 9210, or email us at support@simplelighting.co.uk and we will reply to you within 24 hours.

Some product warranties may also need registering with the relevant supplier/manufacturer. If this is required, it would normally either state within the product description or it would state this within the product manual supplied.

We hope you will never have to make use of your warranty as we pride ourselves on supplying quality products, however, we are here to help if you do have any problems.

Frequently Asked Questions

How long is the warranty on Simple Lighting products?

Warranty periods vary depending on the specific product and manufacturer, ranging from 1 to 5 years across our range. Each product displays its individual warranty information on the product page, either in the description or the 'more information' tab. We stock both our own manufactured LED products and items from other lighting manufacturers, which is why warranty lengths differ.

Where can I find warranty information for a specific product?

You'll find warranty details on each individual product page on our website. Look for this information either within the main product description or in the 'more information' tab below the product details. If you can't locate the warranty information, contact us on 0333 443 2465 or email support@simplelighting.co.uk and we'll respond within 24 hours.

Do I need to register my warranty with Simple Lighting?

Some products may require warranty registration directly with the manufacturer or supplier. If registration is needed, this will be clearly stated either in the product description on our website or within the product manual that comes with your purchase. Not all warranties require registration, so check your specific product details.

What's covered under Simple Lighting's warranty?

Warranty coverage varies by manufacturer and product type, but generally protects against manufacturing defects and premature failure under normal use. Specific terms and conditions will be detailed in the product documentation or manufacturer's warranty information. For exact coverage details on your specific product, check the warranty terms on the product page or contact our support team.

How do I make a warranty claim on my LED lights?

If you need to make a warranty claim, contact our support team on 0333 443 2465, 0151 375 9210, or email support@simplelighting.co.uk with your order details and description of the issue. We'll guide you through the warranty process and liaise with manufacturers where necessary. Keep your order confirmation and any product documentation as you may need these for your claim.

Does the warranty cover LED strips and LED tape differently than bulbs?

Warranty terms can vary between different types of LED products, including bulbs, strips, and tape, as they may come from different manufacturers or product ranges. Each product type will have its specific warranty period and terms clearly displayed on the individual product pages. Our own manufactured LED range may have different warranty terms compared to products from other lighting manufacturers we stock.

What should I do if warranty information is missing from a product page?

If you can't find warranty information on a product page, simply give us a call on 0333 443 2465 or 0151 375 9210, or email us at support@simplelighting.co.uk. We'll provide you with the complete warranty details for that specific product and respond within 24 hours. Almost every product on our website includes warranty information, but we're here to help if anything is unclear.